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how to use PREFIX in Dial Rules in CMA4000 (ver 5.xx) with VBP 5300E ?

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Occasional Advisor

how to use PREFIX in Dial Rules in CMA4000 (ver 5.xx) with VBP 5300E ?

All,

we setup CMA4000 as GK with VBP5300E as the proxy.

please advise how to setup PREFIX in Dial Rule to route to GK Neighboring?

 

thx

djohan

Message 1 of 8
7 REPLIES 7
Highlighted
Occasional Advisor

Re: how to use PREFIX in Dial Rules in CMA4000 (ver 5.xx) with VBP 5300E ?

anyone can help?

 

thx

dj

Message 2 of 8
Highlighted
Occasional Advisor

Re: how to use PREFIX in Dial Rules in CMA4000 (ver 5.xx) with VBP 5300E ?

any answer?

Message 3 of 8
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Polycom Employee & Community Manager

Re: how to use PREFIX in Dial Rules in CMA4000 (ver 5.xx) with VBP 5300E ?

Hello DJ

If somebody had a response they would have done so. Please do not bump posts.

If you require support please work with your reseller or Polycom support directly

Replied from a mobile device
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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 8
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Polycom Employee

Re: how to use PREFIX in Dial Rules in CMA4000 (ver 5.xx) with VBP 5300E ?

Djohan,

 

If you want to use Access Proxy to allow external devices to register to your internal CMA you will need a VBP-ST box, not a VBP-E.

 

Gatekeeper neighboring does not require the use of prefixes. If neighboring has been set up correctly then if the primary gatekeeper cannot resolve an alias it will send a Location Request to the neighbor to see if it knows about the alias. If it doesn't, the call will be rejected.

 

If you can be more specific about how you want to use prefixes perhaps I can be more helpful.

Michael K. Bromley, CVE, CCENT, WCNA, VCA-DCV
Technical Lead
Infrastructure Technical Support Center
Message 5 of 8
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Occasional Advisor

Re: how to use PREFIX in Dial Rules in CMA4000 (ver 5.xx) with VBP 5300E ?

Hi Michael

thx for your answer.

 

actually old existing configuration was used VBP 5300E as proxy and GK (using embeded GK). in this VBP we set prefix to route call to other GK. we used prefix 007 for call to outsite. this scenario already worked well.

now we want to expand our GK capacity, then we deplay CMA4000.

we configure our existing VBP as proxy only and move GK function to CMA4000.
now we face problem that CMA4000 can not recoagnize prefix 007 for calling outsite.

 

pls advise

 

thx

dj

Message 6 of 8
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Polycom Employee

Re: how to use PREFIX in Dial Rules in CMA4000 (ver 5.xx) with VBP 5300E ?

The first thing you have to do is set up the neighboring between the CMA and the external gatekeeper. Once that is done all you need to do on the CMA is go to Admin -> Dial Plans and Sites -> Dial Rules and set up a rule where the action for prefix 007 is set to forward to a Trusted Neighbor.

Michael K. Bromley, CVE, CCENT, WCNA, VCA-DCV
Technical Lead
Infrastructure Technical Support Center
Message 7 of 8
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Occasional Advisor

Re: how to use PREFIX in Dial Rules in CMA4000 (ver 5.xx) with VBP 5300E ?

hi Mike

actually we already set neighboring GK with the other GK outsite our local LAN.

but still can not go:(

 

any helps?

 

thx

dj

Message 8 of 8