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the certificate cma self-signed certificate will expire February 2019

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Contributor

the certificate cma self-signed certificate will expire February 2019

Dear Polycom Team,

 

We face an issue that Polycom CMA 4000 have System Alert "the certificate CMA self-signed certificate will expire February 2019", Please find the attached file that indicates the system alert.

 

How can I fix the issue "the certificate CMA self-signed certificate will expire February 2019"?

 

Is there any effect on videoconference calling when Polycom CMA 4000 Certificate expired?

 

Regards

 

81 REPLIES 81
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Polycom Employee & Community Manager

Re: the certificate cma self-signed certificate will expire February 2019

Hello @eng_romeo ,

 

welcome back to the Polycom Community.

 

To my own personal knowledge this is onl;y used for the VVX1500.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 82
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Frequent Advisor

Re: the certificate cma self-signed certificate will expire February 2019

Hello,

 

I am facing the same issue,CMA4000 handling VSX endpoints.

 

I have read this article 

 

https://community.polycom.com/t5/Bridging-Collaboration/the-certificate-cma-self-signed-certificate-...

 

but it is about RPRM.

 

So,will CMA keep working after February?

How can we generate a new certicate?

 

Regards,

Message 3 of 82
Highlighted
Polycom Employee & Community Manager

Re: the certificate cma self-signed certificate will expire February 2019

Hello @sotiris ,

 

welcome back to the Polycom Community.

 

  • End of sale for the CMA Solution was 31/12/2009
  • End of Service was 31/12/2010
  • End of Support was 01/07/2015

If you still use this old product I would suggest you look into upgrading this to something like RPRM

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 82
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Polycom Employee & Community Manager

Re: the certificate cma self-signed certificate will expire February 2019

Hello all,

 

just to follow this up:

 

  • For customers using CMA self-sign certificate but managing video endpoints only, users just need to delete the CMA certificate and generate a new RPRM self-sign certificate.

  • For customers using CMA self-sign certificate and managing VVX 1500 audio endpoints, users only have only one options before the certificate expires

    Customers should install a Public CA signed certificate on CMA

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 5 of 82
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Frequent Advisor

Re: the certificate cma self-signed certificate will expire February 2019

Hello Steffen,

 

Thanks for your reply.

 

For customers using CMA with a self-sign certificate, managing video endpoints only, not planning using/upgrading to RPRM and are not planning installing a public CA, are there any consequences?

 

Thank you in advance.

 

Best Regards,

Message 6 of 82
Highlighted
Polycom Employee & Community Manager

Re: the certificate cma self-signed certificate will expire February 2019

Hello @sotiris ,

 

A self signed certificate should be fine.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 7 of 82
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Frequent Advisor

Re: the certificate cma self-signed certificate will expire February 2019


 

A self signed certificate should be fine.

 


So,how can i renew the expiring self signed certificate on a Polycom CMA4000 system??


 

Message 8 of 82
Highlighted
Frequent Advisor

Re: the certificate cma self-signed certificate will expire February 2019

So,how can i renew the expiring self signed certificate on a Polycom CMA4000 system??

Message 9 of 82
Polycom Employee & Community Manager

Re: the certificate cma self-signed certificate will expire February 2019

Hello @sotiris ,

 

https://en.wikipedia.org/wiki/Self-signed_certificate

 

Use IIS or something similar


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 10 of 82