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the certificate cma self-signed certificate will expire February 2019

Visitor

Re: the certificate cma self-signed certificate will expire February 2019

Thanks Xeonkeeper. Did you use open SSL to generate the new self-signed cert?

Message 51 of 82
Occasional Visitor

Re: the certificate cma self-signed certificate will expire February 2019

No, we used our wildacard certificate from a public certificate authority.

Message 52 of 82
Polycom Employee

Re: the certificate cma self-signed certificate will expire February 2019

I'm not going to say you can't do this since the product is End of Life and End of Support. But I don't recommend it. If you log in to the underlying OS and break something you're going to have no support to fall back on and could end up with a totally non-functioning system.

 

 

 

Michael K. Bromley, CVE, CCENT, WCNA, VCA-DCV
Technical Lead
Infrastructure Technical Support Center
Message 53 of 82
Polycom Employee

Re: the certificate cma self-signed certificate will expire February 2019

Bruschetta,

 

Email me at mbromley@plantronics.com and we will set up a date and time. I work from 8:00 am - 4:30 pm EST (GMT-5).

 

 

 

Michael K. Bromley, CVE, CCENT, WCNA, VCA-DCV
Technical Lead
Infrastructure Technical Support Center
Message 54 of 82
Visitor

Re: the certificate cma self-signed certificate will expire February 2019

Hi Mike, 
we need your help too. Can we also arrange an appointment for a remote session. 
Many thanks for all...
Markus

Message 55 of 82
Occasional Contributor

Re: the certificate cma self-signed certificate will expire February 2019

Hi Mike! I have followed the thread and beg for your help as well. I already sent you an email asking for help. Hope you are able to rescue us. Regards ... Ana Maria

aescalan
Message 56 of 82
Visitor

Re: the certificate cma self-signed certificate will expire February 2019

Hello everyone.

We also had a problem with login cma desktop after expired certificate in February. 

We fix it in simple way. Just change date in computer for example 2015.

Now cma desktop works.

 

 

Message 57 of 82
Occasional Contributor

Re: the certificate cma self-signed certificate will expire February 2019

Hi Mike_pl:

        Which date did you change? The CMA4000 or the client device? I tried both, but without any success. Could you be a little more explicit. Thank you very much.

aescalan
Message 58 of 82
Visitor

Re: the certificate cma self-signed certificate will expire February 2019

Client device - notebook. Only date in windows
Message 59 of 82
Highlighted
Polycom Employee

Re: the certificate cma self-signed certificate will expire February 2019

Hmmm. This is reminding me of an issue with CMAD from back in May of 2013. There was an internal openDS keystore file that needed to be replaced. One of the workarounds was to change the date on the PC. I'm starting to wonder if that's related to some of the issues I have had updating the Apache self-signed certificate. The update itself works fine and both the browser and the CMA application show an expiration date of the certificate in 2029 but CMAD clients are failing to log in.

 

 

Michael K. Bromley, CVE, CCENT, WCNA, VCA-DCV
Technical Lead
Infrastructure Technical Support Center
Message 60 of 82