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3PIP GW - Forward from VVX not working

SOLVED
Sean.Stanley66
Regular Advisor

3PIP GW - Forward from VVX not working

Using a VVX that is registered to Teams through the 3PIP GW, we found that the forward option on the VVX no longer forwards calls.  We can set forwarding in the Teams client and it works but we have a specific use case for emergencies where users manually set the phone to forward to a phone #, using the VVX handset to enable/disable forwarding at random times throughout the day.

 

Can anyone confirm/deny what we are seeing?  I didnt see forward as a supported function using the 3PIP GW but wanted to confirm.

 

VVX - 5.9.5.0614

 

Thanks

Sean

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rgsteele
Valued Contributor

Re: 3PIP GW - Forward from VVX not working

I can confirm that enabling and disabling Call Forwarding from a phone on the 3PIP gateway does NOT work.

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rgsteele
Valued Contributor

Re: 3PIP GW - Forward from VVX not working

I can confirm that enabling and disabling Call Forwarding from a phone on the 3PIP gateway does NOT work.

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