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5.4.0A Initial Date and time setup

Occasional Advisor

5.4.0A Initial Date and time setup



I have noticed that since upgrading VVX phones to 5.4.0A, the "Time and date initial setup"  as described at the bottom of this article: come up when we upgrade phones and when we sign into Lync.

The article above says that this is off by default, but this is not the case for us. How can we disable this feature using our existing config file?




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Polycom Employee & Community Manager

Re: 5.4.0A Initial Date and time setup

Hello Richard,

This was already discussed in the community and my original response was => here <=


The new feature was introduced to align the Lync / Skype for Business UI to the known CX Phones and match feature when signed into the server for the first time.


UC Software 5.4.0A ( had a bug so this could not completely disabled.


A future release should correct this but I believe after a first signing in only the time zone can be disabled and not the "Done" message.


As I understand at present this is working as designed and yourself and the original poster in the above linked post need to work with your product managers in order to get this changed.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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