As of Jan 24th there is version 6.2.23.0268 available as a Firmware Update in the Microsoft Teams Admin Center for the Poly-ccx500's but I see no mention of it here on the Poly site. Anyone have any release notes and or information regarding changes? I have only applied it to two phones and noticed 'no differences'.
Software 6.2.23.0268 resolves a DHCP option 252 proxy issue and in addition, resolves an issue to my own personal knowledge, where the phone appears to be locked when in reality there is an invisible window waiting for the user to select a response.
For example, if you enable Dark Mode in the settings menu the prompt that normally appears to accept/cancel does not show, but if you tap where the buttons should be they will work.
We will be shortly hosting this on our support page.
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---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
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