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A little bit guidance to Polycom phone

sachinc01
Frequent Visitor

A little bit guidance to Polycom phone

Dear Team.

We have 8800 IP  Polycom  Phone this suitable power kit is....

Power Kit for RealPresence Trio 8800 and Trio Visual+. Incl. 100-240V, 0.8A, c, IEEE 802.3at compliant mid-span power injector for 10/100/1000 Mbps Ethernet. Ships with 1.8m/6ft power cord with India plug and 2.1m/7ft Ethernet cable.                                    (Product ID:-7200-23490-036)

Our customer has (Cisco WS-C2960X-48FPS ) POE Switch.Does we will use this POE switch for Polycom Phone (without Polycom Power injector)

Please guide for the same.

 

Rs,

Sachin

Message 1 of 6
5 REPLIES 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: A little bit guidance to Polycom phone

Hello Sachin,

welcome to the Polycom Community.

The question is if you want to use the Polycom Trio with the Visual+ using a single cable to the Trio and then from the Trio to the Visual+ or not?

 

If you have both on separate cables they will work with PoE.

 

If you want them on a single cable the Switch needs to support PoE+ or use the Power Injector that you can purchase with the Trio.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 6
sachinc01
Frequent Visitor

Re: A little bit guidance to Polycom phone

Dear Sir,

Thanks for your support...

Confuised Please guide ..

Customer saying If I have burchase Polycom IP Phone (8800 IP conf. phone) & IF I will not purchase Power injector Can I used this cisco poe swith WS-C2960X-48FPS for phone..

Please guide

 

Rs,

Sachin



 

Message 3 of 6
SteffenBaierUK
Polycom Employee & Community Manager

Re: A little bit guidance to Polycom phone

Hello Sachin,

If this switch supports PoE you can use the Trio 8800 as a standalone device.

 

If you want to utilize the Trio and the Visual+ on the same cable you need a switch that supports PoE+ or an external power supply.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 6
sachinc01
Frequent Visitor

Re: A little bit guidance to Polycom phone

Dear Sir,

Thanks for your grate support & responce.

Please not WS-C2960X-48FPS this is cisco POE+ Switch  (POE power 740W)

Can I will get fully fully funcationality for 8800 IP conf ,& It will working Properlly ??

Customer need confirmation from my side Please check & revert..Sir.

 

 

Thanks & Regards,

Sachin

 

 

 

Message 5 of 6
SteffenBaierUK
Polycom Employee & Community Manager

Re: A little bit guidance to Polycom phone

Sachin

Any PoE switch will work and operate a standalone Polycom Trio 8800. Only if you add an addition Polycom Visual+ unit and want this powered via the Polycom Trio 8800 then you will need a PoE+ switch.

Replied via a mobile device
----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 6