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Adjust Side Tone on CX600 (with Lync)

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Adjust Side Tone on CX600 (with Lync)

I'd like to know if its possible to adjust the Sidetone on the Polycom CX600 we're using with Lync.   We don't want to make a global change, but rather change it for 3 specific phones if possible.


We're running Lync/SfB 2013

Phone Version: 4.0.7577.4463

Part Number: POLYCOM_CX600_Rev-5



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Polycom Employee & Community Manager

Re: Adjust Side Tone on CX600 (with Lync)

Hello cco_biamp,

Polycom and other manufacturers produce these optimized for Microsoft® Lync® or Skype® for Business devices after a reference design and the embedded OS running on the phones is provided, supported and maintained by our partner Microsoft®.

You therefore may want to reach out to the Microsoft® community and / or Microsoft® support directly instead as this is the most direct and efficient path.

Polycom is unable to add any new features into the functionality of these CX Devices

Please try here

Best Regards

Steffen Baier

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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