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Auto logon VVX500 and Trio 8800

Occasional Visitor

Auto logon VVX500 and Trio 8800

Is there a way to either prevent logout of VVX500 and Trio 8800 or to auto login the same accounts? We are deploying VVX and Trios into meeting rooms and we don't want staff to login with their own credentials or to log out the devices from the logins we are creating specifically for the public room devices. 



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Polycom Employee & Community Manager

Re: Auto logon VVX500 and Trio 8800

Hello Ron,

welcome to the Polycom Community.

It is always useful to include the currently used UC Software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here


Apr 5, 2016 Question:Can I customize the LYNC / Skype for Business sign in and out options on a Polycom RealPresence Trio 8800?

Resolution: Please check => here <= for details.


Apr 01, 2015 Question: How can I turn a Polycom VVX Business Media Phone into a Common Area Phone?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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