Hello Richard_Mace,
welcome back to the Polycom Community.
Did you ever solve this issue => here <= or follow up with a Polycom reseller as advised?
I am not beware of a directly programmable softkey directly for BToE and I will make the relevant product managers aware of this request so they can reach out to you.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
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