Can you help, we are attempting to deploy BTOE 3.4.1. via PDQ and really would want to have one installation setup to cover all operating systems & builds. Most of the PCs already have older versions of BTOE 3.3. is it better this is removed first perhaps?
Could you confirm that to acheive this we need to install the certificate onto each computer first, so running a command such as;
•certutil -addstore -f "TrustedPublisher" Polycom_Inc.cer
and then needing to install BTOE; which is the correct command, this one;
msiexec.exe /i "Polycom BToE Connector_220.127.116.11.msi" ALLUSERS=1 /qn /no restart /log output.log (but removing the "no restart")
or this one;
msiexec /i "Polycom BToE Connector_18.104.22.168.msi" /qb /norestart RUNBTOE=1 DESKTOP_SHTCT=0 NOTIFY_ICON_EN=0
When deployed to a windows 7 PC, the PC needed 2 restarts before the phone logged on successfully via the BTOE on screen dialogue pop up window, is that normal? On windows 7 laptops we actually got another error, but the error message is hidden as attached.
In regards to a newer version the version posted is the latest version available.
I cannot help you with the automated install. Usually the release notes contain installation suggestions.
If there are installation issues you may want to work with your reseller as they can open a ticket for you.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services