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BToE 3.4 Silent Install and cert

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Occasional Contributor

BToE 3.4 Silent Install and cert

Hi,

Can you help, we are attempting to deploy BTOE 3.4.1. via PDQ and really would want to have one installation setup to cover all operating systems & builds.  Most of the PCs already have older versions of BTOE 3.3. is it better this is removed first perhaps?


Could you confirm that to acheive this we need to install the certificate onto each computer first, so running a command such as;
•certutil -addstore -f "TrustedPublisher" Polycom_Inc.cer

 

and then needing to install BTOE; which is the correct command, this one;

msiexec.exe /i "Polycom BToE Connector_3.4.1.0.msi" ALLUSERS=1 /qn /no restart /log output.log (but removing the "no restart")


or this one;

msiexec /i "Polycom BToE Connector_3.4.1.0.msi" /qb /norestart RUNBTOE=1 DESKTOP_SHTCT=0 NOTIFY_ICON_EN=0

 

When deployed to a windows 7 PC, the PC needed 2 restarts before the phone logged on successfully via the BTOE on screen dialogue pop up window, is that normal?  On windows 7 laptops we actually got another error, but the error message is hidden as attached.

 

 

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1 REPLY 1
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Polycom Employee & Community Manager

Re: BToE 3.4 Silent Install and cert

Hello Mr Lee,

welcome back to the Polycom Community.

Did you ever solve your issue reported => here <=  or => here <= ?

 

In regards to a newer version the version posted is the latest version available.

 

I cannot help you with the automated install. Usually the release notes contain installation suggestions.

 

If there are installation issues you may want to work with your reseller as they can open a ticket for you.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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