• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi - We are finding we have to disable IPv6 on our NIC cards in order to pair the software with the phones using BToE. 

 

We use IPv6 for DirectAccess and we cannot disable it but we are for a workaround.  When will IPv6 be compatible with BToE?

 

BToE version - 3.6.0

Firmware Version - 5.6.0

 

Any insight would be helpful.

 

Thank you

 

 

2 REPLIES 2
HP Recommended

Hello admcclendon,

welcome back to the Polycom Community.

Usually if a product is compatible with as an example IPv6 we document this in the release notes.

 

We cannot talk about future versions within this community.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

We understand that you document what does not work with all releases.

 

Purpose of this post was to bring to light an issue that I hope Polycom takes into consideration as IPv6 become more and more... I know the phone firmware 5.6 addresses it... was just hoping that BToE 3.6.0 was aligned.

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.