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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi Team,

We are using BToE 3.8.0.0 with VVX411 handsets.

Skype for Business 2015 on prem.

UC software version: 5.8.2.4732

The BToE Symbol and the date/time continuously switches (every 2 second) which can be very irritating.

Is there a setting to stop this from permanently switching (pictures attached).

Thank You

 

3 REPLIES 3
HP Recommended

Hello @Sebastian1,

 

other users have complained about this before but this needs to raised via a feature request.

 

I suggest you contact your Polycom Reseller so they can get you in touch with a Polycom Sales Engineer and then quote EN-112849


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi Steffen,

 

Thank You for the prompt response.

I will contact the reseller and get a ticket opened up.

Thank You

 

HP Recommended

Hello @Sebastian1,

 

You must have miss understood my reply. The reseller will not be able to raise this as a ticket as there is no bug.

 

Your reseller should be able to get you in touch with a Polycom Sales engineer which can raise a feature request depending in the opportunity and the business case.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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