Re: BToE does not pair

alphen · ‎05-31-2017

Hi,

I have on one VVX 400, running UC 5.5.1.11526, BToE 3.5.0.0 installed.

The phone does not pair although the VVX is set on Auto pairing.

In the log of the VVX I found the following lines:

0531153831|btoe |5|00|cBToEAutoDiscovery Failed to create messageQ id
0531153831|hw   |5|00|rtosLinuxMsgQCreate: mq_open failed: qName=</apmq3120> mid=<0xffffffff> errno=<12:Cannot allocate memory>
0531153831|btoe |5|00|cBToEAutoDiscovery rtosMsgQCreate is failed
0531153831|btoe |5|00|Auto Discovery Object Creation Failed

Any ideas what this could be?

Best regards,

Albert van Alphen

SteffenBaierUK · ‎05-31-2017

Hello Albert van Alphen,

welcome back to the Polycom Community.

Maybe a Firewall or Antivirus on the PC ?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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alphen · ‎05-31-2017

Hi Steffen,

No is more simple than that, just a reboot of the PC did the trick.

Everything works again.

Thanks though.

Beste regards,

Albert