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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎06-16-2016 11:47 AM

HP Recommended

Cannot get the phone's software to join to the Skype Online Server in Office 365.  Need to get the phone updated but having issues because we do not have a Lync2010 server.

 

 

Please Help!!!

 

 

1 REPLY 1

‎06-17-2016 12:52 PM

HP Recommended

Hello JantzenCrews,

welcome to the Polycom Community.

I believe you would need a CSN account . I suggest to work with Microsoft support on this. It is their requirement to be on the latest CU Version in order to sign into O365.

 

Polycom and other manufacturers produce these optimized for Microsoft® Lync® or Skype® for Business devices after a reference design and the embedded OS running on the phones is provided, supported and maintained by our partner Microsoft®.

You therefore may want to reach out to the Microsoft® community and / or Microsoft® support directly instead as this is the most direct and efficient path.

Polycom is unable to add any new features into the functionality of these CX Devices

Please try here

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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