We are not part of the MS TAP program but are also being offered the 18.104.22.1688 firmware update via the teams admin portal - which is failing to apply on the CCX400.
Also, I just want to clarify that we are not on TAP-Technology Adoption Program. I erroneously referred Teams Administration Center (TAC) as TAP. So, this update failure is through official Microsoft release, not any beta release.
Please see my other post about official update failing on Trio C60 as well.
Hello @Sarat ,
Welcome back to the Poly Community.
We do not control how or when our Partner Microsoft releases software. The build that is being rolled out was only meant to be for TAP and not GA until we, Poly, also release this.
At present this is planned for tomorrow but as usual, subject to change.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
can you confirm what version you had on the CCX 400 prior to trying the Upgrade? We seem to be able to reproduce this running 1.0.1.0054 and the upgrade fails.
We are investigating this and are working with our Partner Microsoft.