Sure its 21687512
Hi Steffen,
We are not part of the MS TAP program but are also being offered the 6.2.21.1198 firmware update via the teams admin portal - which is failing to apply on the CCX400.
Andrew
Our service request with Microsoft through our CSP is # 21690191
Also, I just want to clarify that we are not on TAP-Technology Adoption Program. I erroneously referred Teams Administration Center (TAC) as TAP. So, this update failure is through official Microsoft release, not any beta release.
Please see my other post about official update failing on Trio C60 as well.
Hello @Sarat ,
Welcome back to the Poly Community.
We do not control how or when our Partner Microsoft releases software. The build that is being rolled out was only meant to be for TAP and not GA until we, Poly, also release this.
At present this is planned for tomorrow but as usual, subject to change.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Hello @Sarat , @Scratchy and @andrew_mc
can you confirm what version you had on the CCX 400 prior to trying the Upgrade? We seem to be able to reproduce this running 1.0.1.0054 and the upgrade fails.
We are investigating this and are working with our Partner Microsoft.
Best regards
Steffen Baier
Hi Steffen,
Yes my CCX400 is currently on 1.0.1.0054
Regards,
Andrew
Confirmed. 1.0.1.0054
Yes that's the same version we are running