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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

We started to test the CCX 500 and 600 today with our Skype for Business infrastructure, including RealPresence Ressource Manager. At the first start we get a string too long error (screenshot attached) The phones have firmware 5.9.12. Do we have to change a config setting to let the phones accept the license agreement automatically? 

We are also using BToE with VVX phones currently, what is the minimum version of BToE needed for the use with the CCX?

kind regards!

 

stephan

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @stephan greve ,

 

Welcome to the Poly Community.

 

We discussed a similar issue >here< and the configuration would need to be amended to suit your timezone, language and the Skype Base profile.

 

Regarding BToE can I point you to the CCX support page as the relevant BToE software is hosted >there<


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

1 REPLY 1
HP Recommended

Hello @stephan greve ,

 

Welcome to the Poly Community.

 

We discussed a similar issue >here< and the configuration would need to be amended to suit your timezone, language and the Skype Base profile.

 

Regarding BToE can I point you to the CCX support page as the relevant BToE software is hosted >there<


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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