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- HP Community
- Poly Phones
- UC Platforms
- CCX 500 software download missing
Create an account on the HP Community to personalize your profile and ask a question
04-22-2020 02:44 PM
The link to download the firmware for the CCX 500 has disappeared from https://support.polycom.com/content/support/north-america/usa/en/support/voice/poly-ccx-software/pol.... Was this an oversight, or has the download been pulled for some reason?
Solved! Go to Solution.
Accepted Solutions
04-29-2020 10:39 AM
Hello @rgsteele ,
this has been fixed.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
04-22-2020 03:13 PM
Hello @rgsteele1 ,
Welcome back to the Poly Community.
This will be replaced. You can still upgrade using the built-in option via the Web Interface.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
04-29-2020 10:39 AM
Hello @rgsteele ,
this has been fixed.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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