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CCX 550 Teams Feature Request

f0st3r
Occasional Contributor
‎02-10-2020 06:51 AM
‎02-10-2020 06:51 AM

CCX 550 Teams Feature Request

On the Teams app for the CCX series phones it would be great to get the speed dial screen from the Teams app on the phone and set it as the default screen!

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SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎02-10-2020 07:23 AM
‎02-10-2020 07:23 AM

Re: CCX 550 Teams Feature Request

Hello @f0st3r ,

As we are only using the Microsoft Android Teams app you would need to work with our Partner Microsoft.

Best regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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Brandon_Guy
Polycom Employee
Polycom Employee
‎02-10-2020 07:41 AM
‎02-10-2020 07:41 AM

Re: CCX 550 Teams Feature Request

I would encourage you to actively go and vote for this specific feature on the Microsoft Teams User Voice: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/36477010-speed-dial-for-teams-...

 

The software team leverages this site for gauging feature delivery and timing based on feature popularity.  

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f0st3r
Occasional Contributor
‎02-10-2020 11:36 AM
‎02-10-2020 11:36 AM

Re: CCX 550 Teams Feature Request

Thanks!

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jschertz
Polycom Employee
Polycom Employee
‎02-12-2020 05:37 AM
‎02-12-2020 05:37 AM

Re: CCX 550 Teams Feature Request

Microsoft already plans to a Favorites/Speed Dial screen to the phone client, as they announced this last year at Ignite: 

https://techcommunity.microsoft.com/t5/microsoft-teams/teams-for-ip-phones-speed-dial-favorites-pers...

 

It's planned for release early this year, so it's likely not too far off.

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Jeff Schertz - Principal Microsoft Solutions Architect [Blog]
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
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