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- HP Community
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- CCX 700 and Teams... Did I punk myself?
Create an account on the HP Community to personalize your profile and ask a question
09-24-2020 03:40 PM
Wait Wait Wait... so the CCX 700 doesn't login to Teams? Ask me how I know? Hint... I just received an order I placed for P/N 2200-49750-025.
Help me Obi-Wan Kenobi, you're my only hope (SteffenBaierUK)
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Accepted Solutions
09-25-2020 12:51 AM
Hello @KeithT ,
Welcome back to the Poly Community.
a -025 SKU is always openSIP as Teams/Skype for Business would be -019 instead.
Stating the above during the design and manufacturing of the new CCX range the specifications required for a Video capable phone where changed which did not allow us to use the CCX 700 for its originally designed use case.
At present, there is no video-capable CCX Teams phone from Poly and any discussion around this would require an NDA via a Poly sales engineer.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
09-25-2020 12:51 AM
Hello @KeithT ,
Welcome back to the Poly Community.
a -025 SKU is always openSIP as Teams/Skype for Business would be -019 instead.
Stating the above during the design and manufacturing of the new CCX range the specifications required for a Video capable phone where changed which did not allow us to use the CCX 700 for its originally designed use case.
At present, there is no video-capable CCX Teams phone from Poly and any discussion around this would require an NDA via a Poly sales engineer.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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