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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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Wait Wait Wait... so the CCX 700 doesn't login to Teams?  Ask me how I know?  Hint... I just received an order I placed for P/N 2200-49750-025.

 

Help me Obi-Wan Kenobi, you're my only hope (SteffenBaierUK)

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @KeithT ,

 

Welcome back to the Poly Community.

a -025 SKU is always openSIP as Teams/Skype for Business would be -019 instead.

 

Stating the above during the design and manufacturing of the new CCX range the specifications required for a Video capable phone where changed which did not allow us to use the CCX 700 for its originally designed use case.

 

At present, there is no video-capable CCX Teams phone from Poly and any discussion around this would require an NDA via a Poly sales engineer.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

1 REPLY 1
HP Recommended

Hello @KeithT ,

 

Welcome back to the Poly Community.

a -025 SKU is always openSIP as Teams/Skype for Business would be -019 instead.

 

Stating the above during the design and manufacturing of the new CCX range the specifications required for a Video capable phone where changed which did not allow us to use the CCX 700 for its originally designed use case.

 

At present, there is no video-capable CCX Teams phone from Poly and any discussion around this would require an NDA via a Poly sales engineer.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.