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- HP Community
- Poly Phones
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- CCX500 ZTP Issue
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08-21-2020 05:04 AM
Hi,
We have recently started to deploy CCX500 devices instead of VVX devices.
We have PDMS-E setup and DHCP options so that any devices connected to the LAN will automatically provision from PDMS-E.
This works as expected with the VVX/Trio devices and they are very much plug and play.
With the CCX devices we have noticed that the provisioning doesnt kick in until the EULA has been accepted which needs to be done on the phone. I've had a look online and i can see some provisioning settings for Trio devices which automatically accepts the EULA. This can be found here: https://knowledgebase-iframe.polycom.com/kb/viewContent.do?externalId=26718
Will the config explained in this article apply to the CCX devices?
Thanks,
Robert
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Accepted Solutions
09-01-2020 08:52 AM
Hello ,
Welcome back to the Poly Community.
Using a similar configuration to the below should setup the phone:
<PHONE_CONFIG>
<DEVICE_SETTINGS
device.set="1"
device.eulaAccepted.set="1"
device.eulaAccepted="1"
prov.eula.accepted="1"/>
</PHONE_CONFIG>
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
09-01-2020 08:52 AM
Hello ,
Welcome back to the Poly Community.
Using a similar configuration to the below should setup the phone:
<PHONE_CONFIG>
<DEVICE_SETTINGS
device.set="1"
device.eulaAccepted.set="1"
device.eulaAccepted="1"
prov.eula.accepted="1"/>
</PHONE_CONFIG>
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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