Howdy all - we're rolling out Teams in our environment and are discovering our CX5500 devices will not work with it properly (call controls, panoramic video not working, audio breaking up). I understand there's an update in progress to address the issue. Is there any time frame you can provide? Thanks very much.
---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's