Plantronics + Polycom. Now together as Poly Logo

Can Microsoft Teams and SIP on Trio 8800 at the same time?

Highlighted
Occasional Contributor

Can Microsoft Teams and SIP on Trio 8800 at the same time?

I have upgraded the software to the 5.9.0.11398,and I tried to Changed from SFB to  the Microsoft Teams, it works, but in the before, I have the SIP and SFB at the same time, now I only can use the Teams, is there any way we can use the Microsoft Teams and SIP on Trio 8800 at the same time?even on the same screen show two icons?

 

 

 

1 REPLY 1
Highlighted
Polycom Employee & Community Manager

Re: Can Microsoft Teams and SIP on Trio 8800 at the same time?

Hello @Spark_jiang ,

 

welcome to the Poly Community.


Microsoft Teams is mutually exclusive and cannot be used with any other line.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2