A colleague has setup cfg files (2 files in attached zip) to customise a Trio 8800 to only show "Place a Call" and "Meet Now" on the home page which is working fine. When we select "Place a Call" and select the address book tab we would like "Contact List" to be shown here but we are only seeing "Contact Directory". My colleague thought this was working when he tested it but when I have tested I am not seeing the "Contact List". Can anyone help resolve this?
Thanks in advance.
welcome to the Polycom Community.
It is always useful to include the currently used UC Software version as issues experienced may already be addressed in a newer release.
This also allows yourself and others to check against current software release notes.
The above is also stated in the "Read First"
Therefore the Polycom VoIP FAQ contains this post here:
Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
Thanks for the welcome SteffenBaierUK and thanks for the pointer. The following are the versions on the phone at the moment.
UC Software Version 220.127.116.1100
Updater Version 18.104.22.16800