Hi,
Currentry I am trying to configure a digitmap in VVX 310,311,501 & 600 for our beijing site and what ever options I try its adding +1 infront of the 10 digit number and the calls fail but from the skype soft client they work fine is there a way I can change the patten or completely disable it in the phones.
Hello @RTK,
welcome to the Polycom Community.
Both the community's Must Read First and the community's FAQ reference the basic minimum information a new or follow up post should contain.
This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.
As a reminder the basic information asked for:
UC Software 4.0.0 or later via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup
Whilst providing the answers to some of the above may not directly impact any possible answer the community can provide, it does enable Polycom to have an overview of the current software used and other details and allows us to look up a potential support partners if an issue needs to come into support.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services