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[FAQ] Enabling the Web Interface on a Polycom RealPresence Trio 8800

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Polycom Employee & Community Manager

[FAQ] Enabling the Web Interface on a Polycom RealPresence Trio 8800

If a Polycom RealPresence Trio 8800 is purchased in LYNC base profile mode the Web Interface is automatically disabled for security reasons.

 

The Interface can be manually enabled but Polycom strongly recommends to change the default Admin Password as shown => here <=

 

Option 1:

 

In order to enable the HTTP or HTTPS Web Interface on the phone please go ahead as follows:

 

  • Press Settings Key
    Trio_WebInterface_01.PNG

  • Select Advanced
    Trio_WebInterface_02.PNG

  • Enter the Admin Password (default 456)
    Trio_WebInterface_03.PNG

  • Select Administration Setting
    Trio_WebInterface_04.PNG

  • Scroll down 
    Trio_WebInterface_05.PNG

  • Select Web Server Configuration
    Trio_WebInterface_06.PNG

  • Enable Web Server
    Web Config Mode "should" be HTTPS only for added security
    Trio_WebInterface_07.PNG

Option 2:

 

Simply provision the feature from the provisioning server:

 

<PHONE_LOCAL
		httpd.cfg.enabled="1"
		httpd.cfg.secureTunnelRequired="1"
		httpd.enabled="1"
	/>

 

 Above configuration and the attached file set HTTPS only

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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