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[FAQ] Separate Exchange credentials on Polycom Phones

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Polycom Employee & Community Manager

[FAQ] Separate Exchange credentials on Polycom Phones

Hello all,

 

Since UC Software the Polycom Trio 8800 and Trio 8500 support separate Exchange credentials on Polycom Phones.

 

To enable this feature use:

 

<test exchange.showSeparateAuth="1" />

SeparateExchangeCredentials.png

 

The parameters if populated via a CFG file are:

 

<test device.set="1"
exchange.auth.email="Place Email here"
exchange.auth.domain=""
device.loginAltCred.user.set="1"
device.loginAltCred.user="Place Username/UPN here"
device.loginAltCred.password.set="1"
device.loginAltCred.password="Place Password here" />
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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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