Plantronics + Polycom. Now together as Poly Logo

Forward after number of rings on Skype for Business and VVX

Occasional Visitor

Forward after number of rings on Skype for Business and VVX

Hello, I have a client who wants to Forwards a call somewhere else after the number of rings, the account we use for the device is Common Area Phone in Skype for Business. It is Poly VVX310 but we could order a different device. A search I did pointed that Forward after the number of rings is available on voip devices, while you lose it when you sign with SfB.


Thanks for suggestions

Message 1 of 2
Polycom Employee & Community Manager

Re: Forward after number of rings on Skype for Business and VVX

Hello @JanCilek ,


Welcome to the Poly Community.

A VVX 310 running the latest supported software 5.9.6 for this phone and in Skype for Business mode can only do the following:



A Skype for Business client logged on with the same credentials can use these different methods including after a certain time >here<


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2