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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

UC Software Version 5.5.2.8571

SfB Server 2015

 

While in a conference call hosted on a on-prem SfB pool, attendees that have joined as a 'Guest' (unauthenticated external users) do not appear in the participants list with the name they supplied when joining. Instead, they apper in the list with a guid like name.

 

They apper in the SfB client correctly.

 

Is this by design?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello JamesW,

welcome to the Polycom Community.

We have passed Microsofts 3PIP qualification so this is either WAD or may be an untested scenario.

 

I would suggest to get this into support but as already replied via PM the serial provided seems to be a Polycom demo unit so please work with whoever you got this from Polycom.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

1 REPLY 1
HP Recommended

Hello JamesW,

welcome to the Polycom Community.

We have passed Microsofts 3PIP qualification so this is either WAD or may be an untested scenario.

 

I would suggest to get this into support but as already replied via PM the serial provided seems to be a Polycom demo unit so please work with whoever you got this from Polycom.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.