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Hide Logout soft key Trio 8800

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Occasional Contributor

Hide Logout soft key Trio 8800

Is there a way from either the phone or the Trio 8800 web interface to hide the Sign Out and Settings softkeys, or at least arrange the keys so these are on the second page?

Message 1 of 7
6 REPLIES 6
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Polycom Employee & Community Manager

Re: Hide Logout soft key Trio 8800

Hello Jordan Nolan,

welcome back to the Polycom Community.

 

It would be helpful for others if you could kindly follow up your original 3 posts => here <=


In addition the community's VoIP FAQ contains this post here:

Apr 5, 2016 Question:Can I customize the LYNC / Skype for Business sign in and out options on a Polycom RealPresence Trio 8800?

Resolution: Please check => here <= for details.


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 7
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Occasional Visitor

Re: Hide Logout soft key Trio 8800

The instructions for Polycome Trio 8800 worked !!

 

How can I remove this configuration if I do not want it anymore ?

Message 3 of 7
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Polycom Employee & Community Manager

Re: Hide Logout soft key Trio 8800

Hello SGMMS,

welcome to the Polycom Community.

If you downloaded an example configuration and a feature is disabled using a ="0" make it a ="1" Instead or the other way round.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 7
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Advisor

Re: Hide Logout soft key Trio 8800

Hi There,

 

I've just setup a Trio and have it connected to both S4B and SIP (Local PBX).   I wanted to hide soem of the icons on teh Homescreen whcih I acheieved by importing the following

 

 

<changes>
<homescreen homeScreen.settings.enable="1" />
<contacts feature.contacts.enabled="0" />
<calllist feature.callList.enabled="0" />
<bluetooth feature.bluetooth.enabled="1" />
<hidesignout feature.lync.hideSignOut="0" />
<calendar homeScreen.calendar.enable="1" />
</changes>

 

I need to hide one more icon.  That the Dial a number key.  happy to leave this if there is a way to have this key pickup Line 2 which is teh SIP PBX.

 

I've looking for info on Digit map to indicate using another line however unable to find

 

Any help would be most appreciated

 

Thanks

Luke

Message 5 of 7
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Polycom Employee & Community Manager

Re: Hide Logout soft key Trio 8800

Hello Luke,

welcome to the Polycom Community.

This reply is not really related to the original posters hiding of the sign out key.

 

Your question is more about the experimental feature of multiple registrations on a Trio.

 

You can utilize the digitmap as explained => here <=

 

Any other icons that cannot be removed require a feature request as explained :

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 7
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Advisor

Re: Hide Logout soft key Trio 8800

Thanks Steffen for the quick response.

 

 

Message 7 of 7