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Hotdesking and Sign-In and Sign-Out Soft Key Parameters


Hotdesking and Sign-In and Sign-Out Soft Key Parameters

UC Software Version


Some of the Sign-In and Sign-Out Soft Key Parameters apper to be incompatible with feature.HotDesking.enabled, I'm not sure if this is expected behaviour.


With feature.HotDesking.enabled=1 and softkey.feature.simplifiedSignIn=0 the 'Guest' softkey does not appear is this expected behaviour?


I've phones, that are configured in Skype for Business as common area. The phones login automatically via a cfg file from a provisioning server. We disable sign-in / sign-out on these phones as they provision automatically. I'd like to enable hotdesking will still restricting the ability of users to sign-out of the 'Host' profile.

Message 1 of 3
Polycom Employee & Community Manager

Re: Hotdesking and Sign-In and Sign-Out Soft Key Parameters

Hello @JamesW ,


welcome back to the Polycom Community.

I would assume these two parameters are not mutual exclusive. In order to follow this up please open a case and if we determine this is WAD you can work with your Polycom Reseller / Polycom Sales Engineer on a feature request.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3

Re: Hotdesking and Sign-In and Sign-Out Soft Key Parameters

Ticket open 1-11548669631

Message 3 of 3