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How do I dial a phone number from Office 365 (Excel) to my IP 550?

Bbellingrath
Regular Visitor

How do I dial a phone number from Office 365 (Excel) to my IP 550?

I'd like to click on a phone number cell in Microsoft Office 365 (Excel) and have that number sent to my Polycom IP 550 and dialed.  The computer and phone are connected via ethernet (Peer to Peer). Looking for help in this... Is there a macro I can create?  Does anyone have any support documentation to accomplish?  Thank you!

Message 1 of 8
7 REPLIES 7
SteffenBaierUK
Polycom Employee & Community Manager

Re: How do I dial a phone number from Office 365 (Excel) to my IP 550?

Hello Bbellingrath,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:
Apr 21, 2015 Question: Can I use advanced remote control possibilities / CTI?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 8
Bbellingrath
Regular Visitor

Re: How do I dial a phone number from Office 365 (Excel) to my IP 550?

Hi Steffan,

 

Wow, a little overwhelmed with the technical detail to this question, is there possibly a more refined answer?  Just trying to write a macro in Excel and wondering how to send phone number info to the phone and dial.  Is there possibly another resourse or a 3rd party solution I could look at?

 

Sorry to have to come back to you on this, just don't know what to do with the answer provided...

 

Warm Regards,

 

Brad Bellingrath

Message 3 of 8
Bbellingrath
Regular Visitor

Re: How do I dial a phone number from Office 365 (Excel) to my IP 550?

Any updates on  dialing a phone number from Office 365 (Excel) to my IP 550?

Message 4 of 8
SteffenBaierUK
Polycom Employee & Community Manager

Re: How do I dial a phone number from Office 365 (Excel) to my IP 550?

Hello Brad Bellingrath,

 

we, Polycom, do not offer such software.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 5 of 8
Bbellingrath
Regular Visitor

Re: How do I dial a phone number from Office 365 (Excel) to my IP 550?

Hi Steffan,

 

Yes, I understand but actually just looking for documentation to make this happen from Microsoft Excel or any Office program.  The best vehicle would probably be a macro or some kind of VBA script.  So, not asking for the software but just the documentation...Thanks!

Message 6 of 8
Bbellingrath
Regular Visitor

Re: How do I dial a phone number from Office 365 (Excel) to my IP 550?

Hi Steffen,

 

Yes, I understand but actually just looking for documentation to make this happen from Microsoft Excel.  The best vehicle will probably be for us to write a macro or some kind of VBA script.  So, not asking for the software but just the documentation write a quick script to accomplish...Thanks!

Message 7 of 8
SteffenBaierUK
Polycom Employee & Community Manager

Re: How do I dial a phone number from Office 365 (Excel) to my IP 550?

Hello Bbellingrath,

I replied how the phone could support this and in addition explained that Polycom does not offer such software.

 

There is no need to ask me again as all I could tell you has been provided.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 8 of 8