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How to Show/Hide the RealPresence Trio System IP Address

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Occasional Contributor

How to Show/Hide the RealPresence Trio System IP Address

Sure you can find that it is on a product bulitin that it's possible.....How do you do it??

I have attempted to upload it and I get a server error.

I as well dont see it in the config file.

I am running software 5.5.4

Does anyone have a simple xml code to upload?

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1 ACCEPTED SOLUTION

Accepted Solutions
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Occasional Contributor

Re: How to Show/Hide the RealPresence Trio System IP Address

This works

<?xml version="1.0" standalone="yes"?>
<!-- hide System ip address -->
<changes>
<test up.hideSystemIpAddress="TV" />
</changes>

save as cfg and upload to phone

View solution in original post

Message 2 of 3
2 REPLIES 2
Highlighted
Occasional Contributor

Re: How to Show/Hide the RealPresence Trio System IP Address

This works

<?xml version="1.0" standalone="yes"?>
<!-- hide System ip address -->
<changes>
<test up.hideSystemIpAddress="TV" />
</changes>

save as cfg and upload to phone

View solution in original post

Message 2 of 3
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Polycom Employee & Community Manager

Re: How to Show/Hide the RealPresence Trio System IP Address

Hello @jimS12345,

welcome to the Polycom Community.

Just to close the loop the community's VoIP FAQ contains this post here:

Jul 03,2017 Question:Can I hide my System IP Address?

Resolution: Please check => here <=

 

In addition:

 

Jan 14, 2015 Question:Finding the default values for configuration parameters for Polycom Phones?

Resolution: Please check => here <=

 

<xsd:attribute name="up.hideSystemIpAddress" type="Enum_UpHideSystemIpAddress">
  <xsd:annotation><xsd:documentation>enum allowed values: "Nowhere" "TV" "HomeScreen" "Menus" "Everywhere", default "Nowhere".</xsd:documentation></xsd:annotation>
</xsd:attribute>


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 3