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How to upload configuration files properly? UC software 5.7.1 on a Polycom VVX401
Occasional Contributor

How to upload configuration files properly? UC software 5.7.1 on a Polycom VVX401

When trying to activate a  new feature/features I download and extract the configuration files to a new folder on my desktop. I have tried importing for example features.cfg from there into import configuration files on the phone web browser in the utilities sections. Am I supposed to upload the files one by one or is there a file that will activate all the features at once? If I import lets say the features.cfg do I have to convert it to a text file and set that line to ="1" to enable a specific feature?




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Polycom Employee & Community Manager

Re: How to upload configuration files properly? UC software 5.7.1 on a Polycom VVX401

Hello ,

welcome back to the Polycom community.

Some or a couple of your old post(s) => here <= are still open / pending as you have not marked these as "Accept as a solution" or at least provided some form of feedback or answer.

If they are in this state nobody finding them via a community search will know if an answer or advice provided was useful and has maybe helped you.

Could you therefore kindly go over them and mark or answer as appropriate ?

If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilise the community more efficiently.


In order to answer the your new question please check:


Oct 7, 2011 Question: Do I always need a Provisioning Server or can I configure a Phone via the Web Interface or via the Phone Gui?
Resolution: Please check => here <=




Mar 08, 2013 Question: Where can I download configuration files from or create these myself?

Resolution: Please check => here <=




Mar 08, 2013 QuestionWhat files does my phone download or upload and why?

Resolution: Please check => here <=


The last one explains that all files within the \Config subdirectory of a downloaded firmware are just templates.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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