Plantronics + Polycom. Now together as Poly Logo

[IMPORTANT] RealPresence Trio 5.4.3AE Release

Polycom Employee & Community Manager

[IMPORTANT] RealPresence Trio 5.4.3AE Release

Hello all,


We are happy to announce the availability of Polycom® UC Software RevAE (with critical fixes only), and associated utilities and documents on the RealPresence Trio product support web page => here <= for download.


UC Software RevAE for Polycom RealPresence Trio is a maintenance release with a fix that enforces file size limits, preventing issues such as RealPresence Trio from signing out of Skype for Business after an extended period of time.  Consult the Release Notes for more detailed information.


Polycom UC Software RevAE supports the following Polycom endpoints:


  • RealPresence Trio 8800
  • RealPresence Trio Visual+


Available now on the web:


  • UC Software 5.4.3 Rev AE software image and CAB files
  • Release Notes for 5.4.3 Rev AE [PDF]
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's