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Line Key Customization methods

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Occasional Advisor

Line Key Customization methods

We have various VVX phones (3XX, 4XX, 6XX series) all running 5.8.012848, licensed for Skype for Business Online, and all phones are provisioned via Office 365/SfB Online.

 

I would like to perform Line Key Customization on these, but I only seem to be able to do it via the handset itself by:

 

Settings-->Features-->Line Key Customization

 

The web admin interface doesn't seem to have access to this setting (unless I am simply overlooking it). Is there any way that LKC can be performed other than on the phone itself? Upload of a config file perhaps?

 

Thanks in advance,

Bob

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Polycom Employee & Community Manager

Re: Line Key Customization methods

Hello @rmanjoney ,

 

welcome to the Polycom Community.


You can only do this on the phone itself.

 

More details:

 

Jan 04, 2016 Question: Can I change / re-assign the appearance of  a Line and / or Presence Keys?

Resolution: Please check => here <= and the limit using EFLK is 100.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
Highlighted
Polycom Employee & Community Manager

Re: Line Key Customization methods

Hello @rmanjoney ,

 

welcome to the Polycom Community.


You can only do this on the phone itself.

 

More details:

 

Jan 04, 2016 Question: Can I change / re-assign the appearance of  a Line and / or Presence Keys?

Resolution: Please check => here <= and the limit using EFLK is 100.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

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