Re: Microsoft ADFS support for Polycom VVX series

Frank Verharen · ‎05-17-2018

Hi All,

I have a Skype for business environment which uses ADFS for authentication. This works fine for the PC clients.

My question now is does polycom vvx phones support this kind of authentication?

Kind regards

Frank Verharen

KPN

SteffenBaierUK · ‎05-17-2018

Hello @Frank Verharen,

welcome to the Polycom Community.

Since UC Software 5.5.1 or later it is supported as documented in the Skype for Business FAQ:

Apr 27, 2018 Question:Does Polycom support Modern Authentication on Polycom phones?

Resolution: Modern Authentication ADFS is only supported via Web Sign-In

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Frank Verharen · ‎05-17-2018

Hi Steffen,

I Will test this in the lab next week, and I let you know the results.

Thanks

SR_MCSE · ‎05-18-2018

Frank,

We use ADFS to authenticate our VVX phones when paired with SfBO.

To avoid any AD lockout issues, please run UC 5.7.2 on your phones.

Frank Verharen · ‎05-22-2018

I have tried the option web sign in, but it looks to me this is only for Online users.

I need an option for onprem. So I have a user resource model. Normally we have a trus betwen the two AD's. But in this case, an ADFS server in the user AD is responsible for authentication.

Regards

Frank

Mgriffith · ‎05-23-2018

Have you considered Polycom Better Together over Ethernet (BToE)? My company uses ADFS and we sign into our phones with BToE.