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Migrating to Skype for Business Online with Cloud PBX

Occasional Visitor

Migrating to Skype for Business Online with Cloud PBX

We have about 500 polycom CX600 in our environment. We are migrating from on premise Lync 2013 to Skype for business online. In the process we will be changing the primary login, our current setup is not integrated with AD and has separate login. Now when we move to SFB online we will be using ADFS login to sign in. Techincally it will be new login for users, however SIP ID or email address to login will remain same. Is there a way to avoid relogin to the 500 of our CX600 phones?
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Polycom Employee & Community Manager

Re: Migrating to Skype for Business Online with Cloud PBX

Hello @Ketan,

Polycom and other manufacturers produce these optimized for Microsoft® Lync® or Skype® for Business devices after a reference design and the embedded OS running on the phones is provided, supported and maintained by our partner Microsoft®.

You therefore may want to reach out to the Microsoft® community and / or Microsoft® support directly instead as this is the most direct and efficient path.

Please try here


But please be aware that announced changes to the TLS security mean that later this year the CX devices will no longer work with Office 365 online so you may want to start looking for a replacement. 

Best Regards

Steffen Baier

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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