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We have configured the music on hold (MoH) for all the VVX601 SfB phones.

If they receive a call to their phone number, MoH works fine

If they are members of Shared Line Appearance and receive a call for that SLA number, pick up the call and put on hold, there is no MoH.

 

Looks like that it's an expected behaviour. I there anyone else that with the same situation?

Any workaround?

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