Have configured RealPresence for Teams w. 0365. works. Registered and setup OTD with otd.plcm.vc credentials on the device for login and the webapp tests ok.
1. When I set up a meeting (calendar account configured as a room resource) I do receive a notification in visual+ for the meeting but end users have to go in to the calendar and press "join" to join the meeting. What I expected was to proactively see a pop up to join the meeting at the meeting time.
2. I cannot "invite" the trio 8800 to join a meeting from a desktop teams app. This may have something to do with the status of the phone always in an "offline" state in my desktop teams app.
3. I have no option to "Meet Now" ; the Contacts folder is empty but I really haven't got this far.
Any suggestions helpful
Hello @Weasel ,
Welcome to the Poly Community.
Both the communities Must Read First and the FAQ reference the basic minimum information a new or follow up post should contain.
This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.
As a reminder the basic information asked for:
UC Software 4.0.0 or later via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup. Please rename into .TXT or Zip the file to attach.
Since UC Software 5.9.0 simply provide this via the Web Interface Diagnostics > Download Support Information Package
Whilst providing some of these details may not directly impact any possible answer the community can provide, it does enable Poly to have an overview of the current software used. In addition, providing all details at the same time allow us to check logs or look up potential support partners if an issue needs to come into support. It also enables us to verify the entitlement for using features.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.