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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Is there anyway to get the Skype Name for the PTT pagemode display name?  The VVX500 logs into Skype however in doing so reg.1.display name remains null (I guess).  It has no value when I export the configuration file.

 

according to the documentation, ptt.pageMode.displayName will use reg.1.displayname.  I guess I expected it to show my name, since after logging into Skype, the VVX500's display shows "Keith Thomas" as line 1.

 Any thoughts?

 

 

UC 5.4.4

 

Help me Obi-Wan Kenobi.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello ,KeithT

The reg.1.useteluriAsLineLabel="1" Parameter automatically populates your line name if used running LYNC Base Profile.

 

In order to manually override this you would need to set reg.1.useteluriAsLineLabel="0" to chose your own name which also would reflect your PTT name if using reg.x.displayName or using ptt.pageMode.displayName.

 

Therefore this is working as designed.


Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

5 REPLIES 5
HP Recommended

Hello KeithT,

It is always useful to include the currently used Software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

 

Did you try and populate the parameter manually?

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

ooops VVx500 5.4.4.3041

 

HP Recommended

@SteffenBaierUK wrote:

 

 

Did you try and populate the parameter manually?

 

 


 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Sure, setting the value manually works.

HP Recommended

Hello ,KeithT

The reg.1.useteluriAsLineLabel="1" Parameter automatically populates your line name if used running LYNC Base Profile.

 

In order to manually override this you would need to set reg.1.useteluriAsLineLabel="0" to chose your own name which also would reflect your PTT name if using reg.x.displayName or using ptt.pageMode.displayName.

 

Therefore this is working as designed.


Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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