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Phones automatically turnes back to old version

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Valued Contributor

Phones automatically turnes back to old version

I uploaded to provisioning server firmware version 5.9.6.2327 and set the configuration file in attachment , but after correctly upgrading phones to new version, VV311 phone downgrades to 5.6.0.17325

- Call Platform : Skype for Business online

- Mac address of the phone 64:16:7F:0C:4C:C7  

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Respected Contributor

Re: Phones automatically turnes back to old version

Hi @

 

Feb 02, 2016 Question: How can I prevent a Poly Phone to be downgraded/upgraded automatically via Skype for Business and/or Office365?

Resolution: For Skype for Busines please download, unpack and import the attached LyncProvisionDeviceParams. For Skype for Business Online / O365 in addition please set the EnableDeviceUpdate to false as explained => here <=

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Respected Contributor

Re: Phones automatically turnes back to old version

Hi @

 

Feb 02, 2016 Question: How can I prevent a Poly Phone to be downgraded/upgraded automatically via Skype for Business and/or Office365?

Resolution: For Skype for Busines please download, unpack and import the attached LyncProvisionDeviceParams. For Skype for Business Online / O365 in addition please set the EnableDeviceUpdate to false as explained => here <=

View solution in original post

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Valued Contributor

Re: Phones automatically turnes back to old version

Thanks @mshu,

I have fixed with your advices

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