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- HP Community
- Poly Phones
- UC Platforms
- Re: Phones automatically turnes back to old version
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10-21-2020 03:06 AM
I uploaded to provisioning server firmware version 5.9.6.2327 and set the configuration file in attachment , but after correctly upgrading phones to new version, VV311 phone downgrades to 5.6.0.17325
- Call Platform : Skype for Business online
- Mac address of the phone 64:16:7F:0C:4C:C7
Solved! Go to Solution.
Accepted Solutions
10-21-2020 03:59 AM
Hi @almas7,
Feb 02, 2016 Question: How can I prevent a Poly Phone to be downgraded/upgraded automatically via Skype for Business and/or Office365?
Resolution: For Skype for Busines please download, unpack and import the attached LyncProvisionDeviceParams. For Skype for Business Online / O365 in addition please set the EnableDeviceUpdate to false as explained => here <=
10-21-2020 03:59 AM
Hi @almas7,
Feb 02, 2016 Question: How can I prevent a Poly Phone to be downgraded/upgraded automatically via Skype for Business and/or Office365?
Resolution: For Skype for Busines please download, unpack and import the attached LyncProvisionDeviceParams. For Skype for Business Online / O365 in addition please set the EnableDeviceUpdate to false as explained => here <=
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