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- Play tone when call connects?
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11-28-2017 12:08 AM
(Using VVX 501 phones with the latest UC 5.6.0 firmware.)
We're experiencing some media establishment delays with Skype for Business Online -- it's a few seconds before incoming calls to a call queue are actually established (and the time counter starts on a user's phone). Is it possible to play a short tone when a call actually connects?
I see there's a disconnect tone option (call.remoteDisconnect.toneType) -- but is it possible to play a tone when a call connects / begins?
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11-28-2017 01:04 AM
Hello @semenko,
welcome back to the Polycom Community.
To my knowledge this is not currently implemented and I would suggest to request this from Microsoft.
If this fails the community's VoIP FAQ contains this post here:
Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
11-28-2017 01:04 AM
Hello @semenko,
welcome back to the Polycom Community.
To my knowledge this is not currently implemented and I would suggest to request this from Microsoft.
If this fails the community's VoIP FAQ contains this post here:
Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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