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Play tone when call connects?

SOLVED
semenko
Occasional Contributor

Play tone when call connects?

(Using VVX 501 phones with the latest UC 5.6.0 firmware.)

 

We're experiencing some media establishment delays with Skype for Business Online -- it's a few seconds before incoming calls to a call queue are actually established (and the time counter starts on a user's phone). Is it possible to play a short tone when a call actually connects?

 

I see there's a disconnect tone option (call.remoteDisconnect.toneType) -- but is it possible to play a tone when a call connects / begins?

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SteffenBaierUK
Polycom Employee & Community Manager

Re: Play tone when call connects?

Hello @semenko,

welcome back to the Polycom Community.

 

To my knowledge this is not currently implemented and I would suggest to request this from Microsoft.


If this fails the community's VoIP FAQ contains this post here:

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

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1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Play tone when call connects?

Hello @semenko,

welcome back to the Polycom Community.

 

To my knowledge this is not currently implemented and I would suggest to request this from Microsoft.


If this fails the community's VoIP FAQ contains this post here:

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2