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Polycom BToE Enumerator Error

MAI Tan Ha
Occasional Contributor

Polycom BToE Enumerator Error

I had an isuse when i tried to install BToE 3.4.0. I got this error (please see in the picture)

 

I can not start BToE application

Message 1 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom BToE Enumerator Error

Hello MAI Tan Ha,

welcome to the Polycom Community. I have deleted your double post in the wrong section.

First:

 

  • Have you tried BToE 3.4.1 as well?
  • What OS are you using and is this 32Bit or 64Bit?
  • Have you got Admin rights?
  • What is the MAC Address of the phone in question?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom BToE Enumerator Error

BToE 3.4.2 for Windows 10 has been released => here <=

 

This is a Windows 10 release only. Any other issues with any other Windows Version need to be reported to Polycom via the official channel.

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 3