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- Re: Polycom Device Management Service Utilization
Create an account on the HP Community to personalize your profile and ask a question
10-30-2019 01:26 PM
Equipment
Polycom Trio 8800 w/ Visual+
Ploycom Trio 8800 w/ VisualPro
Software Versions
Trios and Visual+ - 5.9.0.11421 (latest release wouldn't connect to Exchange server, I have documentation from vendor to fix this)
Updater Signature - Release
I am looking to utilize Polycom Device Management Service because we will soon have around 50 Trio 8800's. I see I can purchase licenses for $4.99 from CDW. If I purchase 1 license, how do I obtain the software? Do I download the 60-day trial from Polycom's website, and then activate it with the license?
It's a little unclear, and my vendor said they are not sure, as the PDMS is supported by Polycom directly.
Thank you.
Solved! Go to Solution.
Accepted Solutions
10-30-2019 01:36 PM
Hello @Kevin_A ,
Welcome back to the Poly Community.
Jan 04, 2019 Question: Where can I find details on Poly Provisioning Servers?
Resolution: Polycom has separate Solutions for either on Premise Polycom ResourceManager RPRM or a Cloud Solution called PDMS-E and additional details can be found => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
10-30-2019 01:36 PM
Hello @Kevin_A ,
Welcome back to the Poly Community.
Jan 04, 2019 Question: Where can I find details on Poly Provisioning Servers?
Resolution: Polycom has separate Solutions for either on Premise Polycom ResourceManager RPRM or a Cloud Solution called PDMS-E and additional details can be found => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Didn't find what you were looking for? Ask the community