Hi all,
I just purchase polycom Trio 8800 with spesification below
in the front of Box the P/N is 2200-66070-019 but the polycom device P/N is 2201-65290-019 with firmware version 5.5.3.3517
And I've finished setup provisioning Line 1 as SIP phone extension and Line 2 using Special Interop : OCS2007r2 for my skype business account.
Both Line 1 and line 2 already succesfull registered and able make calls.
But I still unable to use Meet Now conference call meeting there error pop up message "audio-video conferencing server cannot accept the call"
And also I checked in address of skype seem our company skype address didn't syncronize
How to resolve my issue above, and is my polycom device able support for skype for business ?
Thank you
Yudi
Solved! Go to Solution.
Hi Steffen Baier,
Thanks for your suggestion, now my problem already solved follow above steps
Thanks
Yudi
Hello @yudi_isos ,
welcome to the Polycom Community.
I suggest you carefully read:
Jan 25, 2016 Question:How many Lines can I register using Polycom phones with Lync Server / Skype for Business server ?
Resolution: UC Software 5.8.0 for VVX phones and UC Software 5.5.2 for Polycom Trio added the Hybrid registration feature. Details are in the Admin Guide or => here <= up to 3 different lines. The first one must be Skype for Business / Office 365
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Hello @yudi_isos ,
You are already on 5.5.3 which is newer than 5.5.2 but I suggest you use a currently supported software like UC Software 5.8.0 and then follow the above FAQ to implement Skype for Business on line one and any other SIP on line 2 or 3
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Hi Steffen Baier,
Thanks for your suggestion, now my problem already solved follow above steps
Thanks
Yudi