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Polycom Trio 8800 with teams and Sip-Telephony ate the same Time

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Polycom Trio 8800 with teams and Sip-Telephony ate the same Time

Hello,

we use the Polycom Trio 8800 and we changed from Skype to Teams. If i use Teams profile than i cant see options for Sip-Telephony. Is there a possibility to use both?

 

Thanks for the Help

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1 ACCEPTED SOLUTION

Accepted Solutions
Polycom Employee & Community Manager

Re: Polycom Trio 8800 with teams and Sip-Telephony ate the same Time

Hello @Timm ,

 

welcome to the Poly Community.


When using in Teams mode the Phone becomes an Audio only device and can only run in standalone mode.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
Polycom Employee & Community Manager

Re: Polycom Trio 8800 with teams and Sip-Telephony ate the same Time

Hello @Timm ,

 

welcome to the Poly Community.


When using in Teams mode the Phone becomes an Audio only device and can only run in standalone mode.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2